Assistant Manager, Balham

Assistant Manager, Balham

Salary c£45,000 p.a. + benefits

Successful venue in Balham, comprising of a bar (which provides casual dining, bar snacks and brunches) and events space (comedy nights, DJ nights, drawing classes, quizzes etc.)  This multi-space venue spans 3 floors and includes a garden terrace, mezzanine and balconies, cinema, karaoke suite and boutique private hire rooms.

We are looking for an experience Assistant Manager with experience of working in a similar high volume, branded background.

We are currently seeking a motivated Assistant General Manager to support the General Manager.  You will be creative, with good commercial knowledge, an effective leader with an entrepreneurial flare.


  • Provide an exceptional front of house service to everyone who walks through the door.
  • Mentor team members to provide the same exceptional service.
  • Managing a team of 30 staff alongside the GM.
  • Ensuring budgets and standards are met.
  • Overseeing Profit & Loss.
  • Drafting rotas
  • Assisting the GM in recruitment, development and training of staff.
  • Ensuring Health & Safety documents are in place and standards are met including fire safety, first aid, COSHH, allergy awareness etc.
  • Identifying and escalating maintenance issues as they arise.
  • Creating table plans, responding to guest enquiries and queries.
  • Updating and maintaining the point-of-sale systems.
  • Working with the general manager and bar manager on pricing and stock takes.
  • Producing weekly reports for management, in order to achieve quarterly GP, sales, and wastage targets etc.
  • Occasionally providing creative input on operations, marketing, social media etc. to Senior Management.


  • Previous experience managing a high volume, branded venue.
  • Ability to manage a team of around 30 staff.
  • Must hold a personal liquor license.
  • Experience using online customer booking system, such as DMN Collins or similar.
  • Positive and energetic.
  • Lives within easily commutable distance of Balham.

Salary: £45,000 p.a.

Location: Balham, London

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