Vacancies

Content Administrator

Content Administrator – One year fixed term contract, could go permanent

Location: Exeter

Salary:  £25,900 per annum

Benefits include:  25 days holiday with option for 30 days, Pension, Season Ticket Loan, Free Gym, Dental Plan, Share Option, Private Medical, Eye care Vouchers, Childcare Vouchers, Life Assurance, Private Medical Insurance, Long Service Award, Good Maternity leave & Shared Parental leave scheme, Employee Discounts with Dell/Apple/Vodafone and many others and Occupational Health insurance.

Our client is a Global Company that is looking for individuals that are degree educated and have superb admin, communication and organisational skills to join their friendly team in their Exeter office. 

You will take responsibility for managing the submission of content, supporting editors on the system, providing customer support and managing any queries or issues before publishing both online and on paper.

Daily Duties:

  • Building strong relationships with authors of content.
  • Adhering to service level agreements for quality and to meet agreed time frames.
  • Work with multiple systems and platforms which bring together all parts of the process.
  • Work closely with the Publisher to ensure alignment of the service provided to Societies, Editors and Researchers.
  • Prepare reports and schedules and then process content according to schedule and budget.
  • Provide written and verbal reports/feedback on performance.
  • Advising management and editors of problems or delays in the process.
  • Be confident enough to suggest improvements process and implement these improvements.
  • Work as part of a team showing a positive and collaborative approach to conflict and problem solving.
  • To attend Editorial meetings as required. 

Requirements:

  • Educated to degree level of equivalent
  • Proven high level admin, problem solving and the ability to work with different technology i.e. Word, Excel, CRM systems and many other internal system.
  • Excellent written and verbal communication skills
  • Excellent organisational skills

Good attention to detail

Salary: £25,000 p.a.

Location: Exeter

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