Distribution Operations Administrator

Distribution Operations Administrator

London SW9

Salary:  £25,000 p.a.

Online Marketplace requires Stock Operations Administrator to be responsible for all aspects of UK order processing and logistics. Liaise with US operations team (primarily the Director of Worldwide Distribution) and UK team (primarily the Market Directors).

Essential Duties and Responsibilities

  • ·        Implement and manage daily order picking, packing and shipping requirements and return system processing 
  • Create kits and packages in advance of requirements
  • Troubleshoot issues working with MUK Customer Service team and Courier Company, running various reports to monitor productivity/error rates/backorders/open orders and processing/transferring new orders to warehouse
  • Monitor and control daily and weekly cycle counts and annual physical Inventory
  • Manage stock flow and accurate reporting (stock-in, stock takes, expiring products, QA of stock on hand, and disposal of stock as needed)
  • Develop clear working instructions to improve efficiency and communication
  • Identify and implement improvements in warehouse processes and procedures
  • Identify and implement alternative processes to minimize disruption of operations
  • Make budgetary recommendations to ensure effective and cost-efficient operations
  • Comply with company policies and procedures
  • Research shipments and determine validity of claims of non-receipt or poor packaging claims
  • Work with various departments to cancel or make alternate delivery arrangements for shipments
  • Review daily open invoice report and ensure all order have shipped in a timely manner

Education and Experience Required

At least A-Level educated.

Some distribution centre experience

Good English reading, writing, speaking; active listening; mathematics; critical thinking, decision-making; and leadership

Proficient use of MS Office products, especially spreadsheets and computer system

Working Conditions and Environment

•Frequently talk, sit, and have repetitive use of arms, wrists, hands, and fingers

•Frequently lift, carry, pull, and push up to 10 pounds; occasionally, up to 30 pounds; intermittently; up to 50 pounds

•Occasionally hear, stand, walk on level surfaces, and grasp

•Intermittently stoop/bend, twist, crouch, kneel, crawl, climb stairs and ladders, operate foot and hand controls, reach above shoulders, and squeeze

•Exposure to dust, dirt, chemicals, flammables, stacked materials, electrical equipment and machinery, and high places

•Exposure to medium noise levels and mild indoor temperatures of hot and cold

•Occasional long or odd hours

Salary: £25,000 p.a.

Location: London SW9

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